Choose by how much handling your customer’s product needs at the door. Every tier includes a confirmed four-hour window, photo proof of delivery, and signature capture.
Our highest tierWhite Glove Full-Service
Two-person uniformed crew unpacks and inspects every piece, carries it to the room of choice, completes full assembly and setup, and hauls away all packaging and debris. Built for premium furniture, appliances, fitness equipment, and anything a retailer wants to arrive showroom-ready.
Premium plusWhite Glove Plus (WGP)
A step above White Glove: in-room placement, full assembly, and debris removal, plus pre-delivery warehouse inspection and protective floor and wall covering. Built for high-value items that need extra care before they leave the dock.
Showroom-readyWhite Glove Deluxe (WGD)
Our premium white glove tier with warehouse prep before delivery: inspection, touch-up, re-wrapping, and staging so the product arrives in showroom condition. Includes room-of-choice placement, full assembly, and packaging removal.
Pre-delivery inspectionPerception
A pre-delivery inspection service: the piece is opened, checked, and documented at our warehouse before it ships, so damage, shortages, and missing parts are caught and recorded before the truck leaves. The inspection report stays with the order.
Most popularWhite Glove
In-room placement of choice with full assembly and packaging removal. The customer schedules a confirmed four-hour window, gets live tracking, and signs off with photo proof of delivery.
Placement onlyRoom of Choice
Carried to any room the customer chooses, up or down stairs included, with the product left in its packaging. A good fit for items the customer or a contractor will install.
Two-person, inside the doorStandard Delivery
A two-person delivery placed inside the home’s first dry area — garage, lobby, or entryway. Positioned between Threshold and Room of Choice: the crew carries it in, but there is no unpacking or assembly. A practical fit when the customer wants the item inside but will handle setup themselves.
Request rates →Time-criticalExpress Delivery
Expedited same-day or next-day delivery for urgent shipments. Routed ahead of standard stops with a confirmed window and live tracking, so time-sensitive orders reach the customer without waiting for the next scheduled route.
Request rates →Inside the doorThreshold
Delivered to the first dry area inside the front door: garage, lobby, or entryway. Signature and photo captured.
EconomicalCurbside
Drop at the curb or driveway with signature captured. The lowest-cost tier for durable, palletized, or contractor-bound freight.
UnattendedNo-Signature Drop-off
A one-person drop-off at the agreed door or location without the customer needing to be home. Photo proof of delivery and a time stamp are captured so you and your customer can confirm the item arrived.
Request rates →B2BCommercial Delivery
On-time delivery to business locations, scheduled around your hours, dock availability, and foot traffic. Includes office furniture, hospitality, and multi-unit installs.
RecurringStore Replenishment
Regular replenishment runs from our distribution centers to retail showrooms and outlets, with per-store manifests and completion reporting.
SpecializedCabinet Delivery
Threshold or room-of-choice placement for kitchen and bath cabinetry, staged in our warehouse until your installer is ready. Optional short-term storage between receipt and install date.
Heavy and delicateOversize & Specialty
Large consumer durables, fitness equipment, pianos, and antique furniture handled with specialty equipment, extra crew, and inspection before and after.
ReturnsReverse Logistics (Pickups, Returns & Exchanges)
We pick up items from the customer’s home for return to the retailer or warehouse. Exchanges swap the new item in and take the old one away in the same visit, with haul-away of the replaced item included. Returned pieces can be received and inspected at our Portland or Lakewood warehouse.
Request rates →Add-on or standaloneAssembly & Installation
Book assembly on its own, without a delivery — our crew assembles furniture the customer already has, or items delivered by another carrier. Assembly is also included with White Glove.
Request rates →Damage recoveryFurniture Repair & Touch-up
Book our repair service to fix shipping damage, scratches, dents, and loose parts in the customer’s home or at our warehouse, often avoiding a full return. Works with our claims process so the repair, approval, and billing stay in one workflow.
Request rates →Portland and Seattle-areaWarehousing & Asset Management
Receiving, storage, inventory control, and cross-dock at our distribution centers. Scan-in receiving, put-away, cycle counts, aging alerts, and returns, all visible in your CBC Dispatch account.