Inspected before it ships
With our Perception service, appliances are opened and checked at our warehouse, so freight damage is caught before delivery.
Appliance delivery
Appliances delivered to the right room, unscratched and inspected.
Refrigerators, ranges, laundry pairs and specialty appliances carried in by two-person crews, unboxed, checked for damage and placed where your customer wants them.
The problem
Why appliances are hard to deliver well
Heavy, tall and unforgiving
A dented door or scratched stainless panel turns a sale into a replacement order and a second trip.
Tight kitchens and laundry rooms
Doorways, stairs and narrow halls need planning and the right equipment before the truck arrives.
Hidden shipping damage
Damage inside the box is often found after the crew has left, when it is hardest to prove where it happened.
How CBC handles it
Built for this freight, from our dock to their door
Unboxed and checked at the door
White Glove crews unpack in the home, inspect with the customer, and photograph the finished placement.
The right equipment
Appliance dollies, straps and floor protection for stairs, thresholds and finished floors.
Old appliance haul-away
Add haul-away to remove the old unit at the same visit.
Services most used for appliances: Room of Choice · White Glove · Perception inspection · Haul-away (add-on). Compare every service level
Know what damage costs you
Put a number on damaged deliveries
Repairs, replacements, second trips and staff time add up fast. Our free calculator shows what damage costs you each year, and what a lower rate is worth.
Open the damage cost calculatorCommon questions
Do you install or hook up appliances?
Our crews deliver, unpack, inspect and place appliances. Tell us what connection work you need when you book, and we will tell you what we can cover in your area.
Can you remove the old appliance?
Yes. Haul-away is an add-on; the crew takes the old unit at the same visit.
What happens if an appliance arrives damaged?
Pre-delivery inspection catches most freight damage on our dock. If damage is found at the door, it is photographed and documented in CBC Dispatch so the claim goes to the right party.
Other industries we deliver for: Mattresses & bedding · Fitness & wellness equipment · Medical & home-care equipment · Cabinets & home improvement
Put your appliances deliveries on one platform
Tell us your lanes and volumes, and we’ll come back with a service plan and rates — usually within one business day. Or start with a single delivery and see the operation for yourself.
Portland, OR5107 NE 158th Ave
503-256-1065
503-256-1065
Seattle-area (Lakewood), WA9725 47th Ave SW, Bldg 20
425-728-1880
425-728-1880