Dispatch & Routing
Optimized route building, crew assignment, zone-based scheduling, what-if planning, and a live fleet map on one dispatch board.
CBC Dispatch platform
The software behind every delivery.
CBC Dispatch is our own delivery operations platform, included with every account at no extra license. Book online, watch orders move from dock to door in real time, and pull the reports your clients ask for.
Eleven modules, one account
Everything below ships with your CBC Moving account. Your team sees the same board our dispatchers use.
Warehouse & Inventory
Scan-in receiving, put-away, bin management, cycle counts, aging alerts, and returns across every warehouse site.
Inbound Freight WMS
Manifest intake, dock appointment scheduling, BOL processing, and days-on-hand visibility for every inbound truck.
Inspections & Proof of Delivery
Pre-delivery inspections, on-site POD photo capture, auto-naming, and customer home photos to guide every crew.
Repair & Chargebacks
Damage repair tracking, technician quote requests, customer approval, crew chargebacks, and billable invoicing in one workflow.
Customer Portal & Chat
Self-scheduling links, real-time order tracking, delivery ratings, home photos, and two-way chat between customers and dispatch.
Partner Agent Network & Marketplace
A vetted network of partner delivery agents with self-serve onboarding, their own portal for orders and routes, per-agent rate cards, capacity reservations, and a marketplace where overflow loads are posted for competitive bids.
Driver Mobile App
A native iOS and Android app for drivers and warehouse crews: route stop navigation, barcode scan verification, in-app POD photo and signature capture, customer text updates, and offline-first warehouse scans.
Claims Management
Standalone claims tracking with liability assignment, driver chargebacks, partner-agent deductions, and bill-back to the responsible carrier or shipper — linked to repairs and proof of delivery in one audit trail.
Partner API & Integrations
4PL partner sync, Partner API order intake, EDI 856 advance ship notices, signed webhook status callbacks, and field-mapping for any freight source.
Finance & Reporting
Invoices, accessorials, mileage, fuel surcharges, rate cards, manager and daily summaries, and driver productivity reports.
See the platform
Four apps, one operation
From the dispatch board to the warehouse floor to the driver’s cab. Tap a surface below to see what your team would actually use.
CBC Dispatch
12Today's stops
4Out for delivery
3Completed
2Exceptions
Today's routes4 active
Route 1 · Cesar B.
6 stops · Beaverton
Out6 stops · Beaverton
Route 2 · Marcus T.
4 stops · Gresham
Done4 stops · Gresham
Route 3 · Dana R.
5 stops · Lakewood
Loading5 stops · Lakewood
Route 4 · Unassigned
3 stops · Tigard
Open3 stops · Tigard
Deliveries this week
Avg on-time97%
Avg ETA11:24 AM
Integrations
Plug in the freight you already have
Orders and inbound freight can arrive by CSV or PDF manifest, Partner API, EDI X12 856 advance ship notice, or 4PL sync. Field mappings are configured per client, so onboarding a new retailer or 3PL is a settings change, not a code deploy.
Send orders
POST to the partner intake endpoint, upload a manifest, or let a 4PL sync push them.
We route
Orders land on the dispatch board, zoned and capacity-checked, with the customer texted a scheduling link.
You watch
Status changes stream back by signed webhook callback, with photo POD attached on completion.
We invoice
Accessorials, mileage, and rate cards roll into per-client invoices and daily summaries.
See the platform on your own freight
Tell us your lanes and volumes, and we’ll come back with a service plan and rates — usually within one business day. Or start with a single delivery and see the operation for yourself.
Portland, OR5107 NE 158th Ave
503-256-1065
503-256-1065
Seattle-area (Lakewood), WA9725 47th Ave SW, Bldg 20
425-728-1880
425-728-1880